Send Your Enquiry Through the Form
The quickest way to reach us is by completing the enquiry form on this page. Please include your name, suburb or town, the service you are enquiring about, preferred date if it is for an event, and any notes that help us understand your needs.
If you are asking about a monthly box, tell us whether it is for yourself, a gift or a corporate order. For tasting evenings or private bookings, include the number of guests, the venue area and whether you would like wine, bubbly or a mixed selection. The more detail you share, the easier it is for us to come back with accurate options.
What To Include For Faster Help
We handle club enquiries, tasting bookings and delivery questions every week, so a clear message saves time. If you are planning ahead for a wedding, team event or birthday celebration, please mention your date range and any food pairing or tasting preferences.
- Your full name and best contact details
- Your town or area, such as Franschhoek, Paarl or Constantia
- Type of enquiry and preferred date
- Guest numbers, if it is a group booking
- Any delivery notes, access instructions or special requests
Areas We Serve Across South Africa
Our base is in Franschhoek village, and we work with members and guests across the country. Monthly boxes are delivered nationwide, while hosted tastings and club events run in Franschhoek, Stellenbosch, Cape Town, Johannesburg and Durban.
We also assist customers in Paarl, Somerset West and Constantia for smaller gatherings, private tastings and special celebrations. If your venue is outside these areas, send the details through and we will confirm what is possible.
When You Can Expect A Reply
Most enquiry form messages are answered within 1 to 2 working days. During busy periods around harvest season, long weekends and holiday events, it may take a little longer, but we always aim to respond as soon as we can.
If your request is time-sensitive, add the event date at the top of your message so we can prioritise it. Clear details help us check stock, travel plans and tasting availability without delay.
For Club Membership And Monthly Boxes
If you want to join the club or send a subscription as a gift, use the form to tell us who the box is for and how long you would like the subscription to run. We can assist with local heritage selections, bubbly focused boxes and mixed packs suited to South African wine lovers.
- New membership sign-ups
- Gift subscriptions
- Delivery address changes
- Box contents or style preferences
Book Tastings, Dinners And Special Events
For private home tastings, corporate events, birthday parties, engagement bubbly evenings and food pairing dinners, please share the event type, venue, guest count and the kind of experience you want. We also arrange virtual group tastings, beginner workshops, bubbly masterclasses, team building sessions, wedding wine planning and club pop up events.
Let us know if the venue is indoors or outdoors, as this helps with glassware, serving temperatures and timing. On hot days or during load shedding, planning matters for keeping wines and bubbly at the right temperature.